Last updated: 2025

This Privacy Policy describes how the website visitaralsea.kz (“we”, “us”, “our”) collects, uses, processes, and protects personal data of users (“you” or “users”) who access our website.

By using our website, you agree to the practices described in this Policy.
We are committed to protecting your privacy and handling your personal data responsibly and transparently.

1. Information We Collect

We may collect the following categories of data:

1.1. Information you provide directly

When you fill out any form on our website (feedback form, booking, contact form), you may voluntarily provide:

  • Full name

  • Email address

  • Phone number

  • Message content or inquiry details

  • Any other information you choose to provide

This type of data is referred to as Direct Registration Data.


1.2. Technical data

Collected automatically when you browse the website:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Language settings

  • Access time and duration

  • Referring pages

  • Cookie identifiers

  • Interaction logs


1.3. Behavioral and analytics data

Collected for analytics and user experience improvement:

  • Pages visited

  • Time spent on each page

  • Clicks and interactions

  • Scroll depth

  • Traffic sources

  • Events (form submissions, downloads, etc.)


2. Purposes of Data Processing

We process your data for the following purposes:

  • Responding to inquiries and communication

  • Providing and improving our services

  • Measuring website traffic and user behavior

  • Ensuring website security and preventing spam

  • Enhancing website performance

  • Displaying maps, videos, widgets, fonts, and interactive features

  • Complying with legal obligations

  • Managing consents for data processing and cookies


3. Third-Party Services We Use (Full List)

Our website uses several third-party services that may collect, process, or store your data.

3.1. Google Analytics 4

Purpose: visitor analytics, traffic measurement, event tracking
Data processed: IP (may be anonymized), cookies, device/browser data, user interactions
Provider: Google LLC

3.2. Google Conversion Linker

Purpose: linking Google Ads clicks with on-site conversions
Data processed: URL parameters, cookies
Provider: Google LLC

3.3. Google Fonts

Purpose: displaying website fonts
Data processed: IP address, browser details
Provider: Google LLC

3.4. Google Maps Widget

Purpose: interactive map display
Data processed: IP address, device information
Provider: Google LLC

3.5. Google reCAPTCHA

Purpose: spam and bot protection
Data processed: IP address, browser data, interaction patterns, mouse movements
Provider: Google LLC

3.6. YouTube Buttons and Social Widgets

Purpose: embedded videos, media interaction
Data processed: cookies, IP address, user interactions
Provider: Google LLC

3.7. WhatsApp Business Chat Widget

Purpose: communication channel for users
Data processed: IP address, browser/device data; possible profile data when starting a chat
Provider: Meta Platforms / WhatsApp LLC

3.8. Yandex Metrica

Purpose: analytics, heatmaps, session recordings (Webvisor), behavior tracking
Data processed: cookies, IP address, device/browser data, interaction logs
Provider: Yandex LLC

3.9. Direct Registration Forms

Purpose: user communication and service delivery
Data processed: any data you manually submit


4. Cookies and Similar Technologies

Our website uses cookies and similar technologies for:

  • Website functionality

  • Analytics and performance (GA4, Yandex Metrica)

  • Advertising measurement (Conversion Linker)

  • Displaying fonts, maps, videos, and widgets

  • Security (reCAPTCHA)

You may manage, accept, or decline cookies at any time via:

  • Consent banner

  • Browser settings

Blocking essential cookies may affect some website functions.


5. Data Sharing with Third Parties

Your data may be shared with:

  • Google LLC

  • Yandex LLC

  • Meta Platforms / WhatsApp LLC

  • Hosting providers

  • Technical and IT support contractors

Some data may be transferred and stored outside of Kazakhstan, including the EU and USA.

All third-party providers operate under their own privacy policies.


6. Legal Basis for Processing

We process your data on the following legal grounds:

  • Consent (cookies, analytics, tracking)

  • Legitimate interests (website security, fraud prevention)

  • Contractual necessity (responding to inquiries)

  • Legal obligations (compliance with applicable laws)


7. Data Retention

We retain personal data only as long as necessary to fulfill:

  • The purpose for which it was collected

  • Legal obligations

  • Security and analytical requirements

Users may request deletion at any time.


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your personal data

  • Restrict processing

  • Withdraw your consent

  • Request information about third-party data transfers

  • File a complaint with a supervisory authority

To exercise your rights, contact us at: info@visitaralsea.kz


9. Data Security

We implement appropriate technical and organizational measures such as:

  • SSL encryption

  • Firewalls

  • Secure server environment

  • Access control systems

  • Protection against unauthorized access or misuse


10. Links to External Sites

Our website may contain external links (e.g., social networks, booking systems).
We are not responsible for the privacy practices of third-party websites.


11. Policy Updates

We may update this Policy as needed.
Changes will be published on this page with a new “Last Updated” date.


12. Contact

For any questions, please contact: info@visitaralsea.kz


CONSENT BANNER TEXT (COOKIE & DATA PROCESSING)

Use this text for your popup/consent tool.


Short Version (Compact Banner)

We use cookies and similar technologies to improve your experience, analyze traffic, display maps, fonts, videos, and ensure security.
By clicking “Accept all”, you agree to the use of analytics, functional, and marketing cookies.
You can manage your preferences or withdraw consent anytime.

[Accept all] [Reject all] [Customize settings]


Full Version (Expanded Modal / Settings Panel)

Cookie & Data Processing Preferences

Our website uses cookies to ensure essential functions, improve performance, measure traffic, display maps and videos, and protect the site using Google reCAPTCHA.

Categories of cookies:

Essential cookies — required for website functionality (cannot be disabled).
Analytics cookies — Google Analytics 4, Yandex Metrica (measure traffic and usage).
Marketing/Measurement cookies — Google Ads Conversion Linker.
Functional cookies — Google Maps, Fonts, YouTube, WhatsApp Chat.

You may accept or reject individual categories.

[Save preferences] [Reject all] [Accept all]