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Effective Date: 02.02.2025
Last Updated: 15.05.2025

Welcome to visitaralsea.kz. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or booking through our website, you agree to these Terms. If you do not agree, please do not use our services.


1. Services

VisitarAralSea offers guided tours and related travel services in Kazakhstan. All bookings are subject to availability and confirmation.


2. Booking and Payment

  • A booking is confirmed only after full or partial payment as specified in the tour offer.

  • Payment can be made via bank transfer, online payment system, or in person.

  • Final details, including itinerary, price, and included services, will be provided upon confirmation.


3. Cancellations and Refunds

  • By the client: Cancellations must be made in writing. Refunds depend on the cancellation date relative to the tour start date.

    • 7+ days before tour: 90% refund

    • 3–6 days: 50% refund

    • Less than 3 days: No refund

  • By VisitarAralSea: We reserve the right to cancel or reschedule tours due to unforeseen circumstances (e.g., weather, safety issues). In such cases, clients may receive a full refund or reschedule.


4. Client Responsibilities

  • Clients must provide accurate personal information during booking.

  • Participants are responsible for their own health, safety, and personal belongings during the tour.

  • Clients must follow the instructions of tour guides and local regulations.


5. Liability Disclaimer

VisitarAralSea is not liable for:

  • Any injury, loss, damage, or accident occurring during the tour.

  • Changes to the itinerary due to weather, political, or other unforeseen conditions.

We recommend all participants to have travel insurance.


6. Intellectual Property

All content on visitaralsea.kz, including text, images, and logos, is the property of VisitarAralSea or its content providers and may not be used without permission.


7. Modifications

We may revise these Terms at any time without prior notice. Updated Terms will be posted on this page with the effective date.


8. Contact

If you have any questions about these Terms and Conditions, please contact us:

Email: info@visitaralsea.kz
Phone: +7 (775) 251-11-32